Terms of service

Terms of Service

These Terms of Service ("Terms") govern the use of the online shop service ("Service") provided on this website by CocoDecor Inc. (the "Company"). All registered users ("Users") shall use the Service in accordance with these Terms.

Article 1 (Application)

  1. These Terms shall apply to all relationships related to the use of the Service between Users and the Company.
  2. In addition to these Terms, the Company may establish various rules and guidelines regarding use of the Service ("Individual Provisions"). Regardless of their name, such Individual Provisions shall constitute part of these Terms.
  3. In the event of any inconsistency between these Terms and the Individual Provisions, the Individual Provisions shall prevail unless otherwise specified.

Article 2 (User Registration)

  1. Registration for the Service is completed when an applicant agrees to these Terms, applies for registration by the method specified by the Company, and receives approval from the Company.
  2. The Company may refuse registration if it determines that the applicant falls under any of the following:
    • The applicant has submitted false information in the registration process;
    • The applicant has previously violated these Terms;
    • The Company otherwise determines registration to be inappropriate.

Article 3 (Management of User ID and Password)

  1. Users shall manage their User ID and password at their own responsibility.
  2. Users may not transfer, lend, or share their User ID or password with any third party under any circumstances.
  3. If login is made with a matching combination of registered User ID and password, the Company shall deem such use to be by the registered User.
  4. The Company shall not be liable for any damages arising from unauthorized use of User IDs or passwords, except in cases of the Company's willful misconduct or gross negligence.

Article 4 (Sales Contract)

  1. A sales contract is formed when a User applies to purchase from the Company and the Company notifies acceptance of such application.
  2. Ownership of products shall transfer to the User upon delivery of the products to the shipping carrier by the Company.
  3. The Company may cancel the sales contract without prior notice if the User falls under any of the following:
    • Violation of these Terms;
    • Delivery cannot be completed due to unknown address or prolonged absence;
    • The Company determines that the relationship of trust between the Company and the User has been impaired.
  4. Payment methods, delivery methods, cancellation procedures, and return procedures shall be separately determined by the Company.

Article 5 (Intellectual Property Rights)

All copyrights and other intellectual property rights related to product photos and other content provided through the Service ("Content") belong to the Company or legitimate rights holders. Users may not reproduce, reprint, modify, or otherwise use such Content secondarily without permission.

Article 6 (Prohibited Acts)

Users shall not engage in any of the following acts when using the Service:

  • Acts violating laws or public order and morals;
  • Acts related to criminal activity;
  • Acts infringing copyrights, trademarks, or other intellectual property rights included in the Service;
  • Acts that destroy or interfere with servers or network functions of the Company;
  • Commercial use of information obtained through the Service;
  • Acts that may interfere with operation of the Service;
  • Unauthorized access or attempts thereof;
  • Collection or storage of personal information of other users;
  • Impersonation of other users;
  • Providing benefits directly or indirectly to antisocial forces in relation to the Company's services;
  • Any other acts deemed inappropriate by the Company.

Article 7 (Suspension of Service)

The Company may suspend or interrupt all or part of the Service without prior notice if it determines that any of the following applies:

  • Maintenance, inspection, or update of systems related to the Service;
  • Difficulty in providing the Service due to force majeure such as earthquakes, lightning, fire, power outage, or natural disasters;
  • Suspension due to accidents involving computers or communication lines;
  • Any other case in which the Company determines that providing the Service is difficult.

The Company shall not be liable for any disadvantage or damage incurred by Users or third parties due to such suspension or interruption.

Article 8 (Restriction of Use and Deregistration)

The Company may, without prior notice, restrict use of all or part of the Service or cancel user registration if any of the following applies:

  • Violation of any provision of these Terms;
  • Discovery of false information in registration details;
  • Suspension of a credit card reported by the User as a payment method;
  • Failure to fulfill payment obligations;
  • No response to communications from the Company for a certain period;
  • No use of the Service for a certain period since last use;
  • Any other case in which the Company determines use of the Service is inappropriate.

The Company shall not be liable for any damages incurred by Users as a result of actions taken under this Article.

Article 9 (Withdrawal)

Users may withdraw from the Service by following the withdrawal procedure specified by the Company.

Article 10 (Disclaimer of Warranties and Limitation of Liability)

  1. The Company does not warrant that the Service is free from defects in fact or law (including safety, reliability, accuracy, completeness, validity, fitness for a particular purpose, security-related defects, errors, bugs, or infringement of rights).
  2. The Company shall not be liable for any damages incurred by Users in relation to the Service. However, if the contract between the Company and the User concerning the Service (including these Terms) constitutes a consumer contract under applicable law, this disclaimer shall not apply.
  3. Even in such case, the Company shall not be liable for special damages arising from default or tort caused by the Company's negligence (excluding gross negligence), including cases where such damages were foreseeable.

Article 11 (Changes to Service Content)

The Company may change the content of the Service or discontinue provision of the Service without notifying Users, and shall not be liable for any resulting damages.

Article 12 (Amendments to Terms)

The Company may amend these Terms at any time without notifying Users when deemed necessary. Users who continue to use the Service after such amendment are deemed to have agreed to the amended Terms.

Article 13 (Handling of Personal Information)

The Company shall appropriately handle personal information obtained through use of the Service in accordance with the Company's Privacy Policy.

Article 14 (Notices and Communications)

Notices and communications between Users and the Company shall be made by methods specified by the Company. Unless a User submits a change notice by the separately prescribed method, the Company shall regard registered contact information as valid, and notices sent thereto shall be deemed received at the time of dispatch.

Article 15 (Prohibition of Assignment of Rights and Obligations)

Users may not assign or pledge their contractual status, rights, or obligations under these Terms to any third party without prior written consent of the Company.

Article 16 (Governing Law and Jurisdiction)

  1. These Terms shall be governed by the laws of Japan.
  2. The application of the United Nations Convention on Contracts for the International Sale of Goods is excluded.
  3. Any dispute arising in connection with the Service shall be subject to the exclusive jurisdiction of the court having jurisdiction over the location of the Company's head office.